PRIVACY POLICY

Last updated: August 29, 2026

BigTruckSales.ai ("we," "us," or "our") operates an online marketplace and dealer operating system for buying and selling commercial trucks, trailers, and parts. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

We collect information you provide directly to us when you create an account, list a truck or trailer for sale, submit an inquiry, apply for financing or insurance, request a transport quote, sign up for buyer alerts, or subscribe to our newsletter.

Personal information may include your name, email address, phone number, business name, DOT number, physical address, and payment details. Listing information may include vehicle specifications, photos, VINs, and seller contact details.

We also automatically collect certain technical data when you visit our site, including IP address, browser type, device information, pages viewed, referral URLs, and usage statistics via cookies and similar technologies.

How We Use Your Information

We use your information to operate and maintain the marketplace — publishing listings, facilitating communication between buyers and sellers, processing financing and insurance applications, and delivering requested services.

We may use your contact details to send transactional emails, listing updates, buyer alert notifications, and responses to your inquiries.

Aggregated and de-identified data may be used for analytics, market intelligence reports, and product improvement.

With your consent, we share relevant lead information with our ecosystem partners — including TruckFinancing.ai, MyTruckInsurance.ai, TruckTransport.ai, and InspectTheTruck.com — to fulfill the services you request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, authenticate your session, analyze site traffic, and deliver relevant advertising.

You can control cookies through your browser settings, but disabling them may limit certain site functionality.

See our Cookies Policy for additional detail.

Data Sharing and Disclosure

We do not sell your personal information to third parties.

We may share your information with: (a) our ecosystem partners when you request a service they provide; (b) payment processors to complete transactions; (c) service providers who support our operations under contractual obligations; and (d) legal authorities when required by law or to protect our rights.

Data Retention

We retain your account and listing data for as long as your account is active or as needed to provide our services. Inquiries, leads, and transaction records are retained for up to seven years for legal and accounting purposes.

You may request deletion of your account and associated personal data at any time, subject to legal retention requirements.

Data Security

We implement industry-standard security measures including encryption in transit, secure data storage, and access controls limited to authorized personnel.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information.

Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to opt out of the sale or sharing of personal information.

California residents may exercise rights under the CCPA. EU and UK residents may exercise rights under the GDPR. To submit a request, contact us at privacy@bigtrucksales.ai.

Children's Privacy

Our services are intended for commercial truck industry professionals and are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Third-Party Links

Our site contains links to external sites and ecosystem partners. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at privacy@bigtrucksales.ai.